Last updated: [July 1, 2025]

Information We Collect

• Contact details (name, email address, phone number) and your SMS opt-in/consent status
• Account details and communications with us
• Payment and transaction information
• Usage data (pages viewed, actions taken) and device/cookie data

How We Use Personal Information

• Provide, maintain, and improve our services and website
• Process orders and customer support requests
• Send transactional updates and, with your consent where required, marketing communications (including SMS)
• Monitor security, prevent fraud, and comply with legal obligations

SMS Communications

We only send SMS messages with your consent. SMS consent is not shared with third parties or affiliates. Message and data rates may apply. Text STOP to opt out and HELP for help.

How We Share Information

We do not sell personal information. We may share limited personal information with:

• Service providers who help us operate our website and services under confidentiality obligations
• Authorities when required by law or to protect rights, safety, and security
• A successor entity in connection with a merger, acquisition, or asset sale
  We do not share SMS consent with third parties or affiliates.

Your Choices

You can update your information, opt out of marketing emails, or withdraw SMS consent at any time (see “SMS Communications” above). Depending on your location, you may have additional rights to access, delete, or restrict use of your data.

Data Retention

We keep personal information only as long as necessary for the purposes above or as required by law.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

Changes to This Policy

We may update this Policy from time to time. We will post the revised version with the “Last updated” date.

Contact Us

Questions or requests? Contact us at support@altumpsychiatry.com

Acceptance of Policies

Altum Psychiatry is committed to providing professional services of the highest quality and standards. In order to serve our patients efficiently and responsibly, we require that agreements be made regarding the policies stated above. Patients are encouraged to ask questions before signing.

Your signature below indicates that you have read the information in this document and agree to abide by its terms during our professional relationship.

Your signature below indicates that you have read the information in this document and agree to abide by its terms during our professional relationship.

I have read the policies, understand, and agree with them.

Patient Signature:_______________  Date:_______________